About the Method
In 2002 arose the need of a software that would help National Commissions for UNESCO have their own websites. Developing this product fell within the framework of National Commissions' capacity-building, more particularly the reinforcement of their communication and information capacities.
UNESCO's Division of Relations with National Commissions and New Partnerships, Section for National Commissions, contacted the Division of Information Systems and Telecommunications on this respect. As a result of several technical meetings between both Divisions from June that year onwards, it was decided to elaborate a tool that would guarantee National Commissions' autonomy regarding the creation and management of their website content. While bearing in mind UNESCO's responsibility to assist its Member States in the fields of communication and information, Commissions would be able to decide themselves on the content and updates of their sites.
The Section for National Commissions set to elaborate screen patterns that would be useful for National Commissions' sites. In 2003, existing National Commissions' websites were analyzed, page by page. This exhaustive analysis allowed for the identification of recurrent elements in their sites, which clearly indicated the type of information requirements Commissions had. An editorial profile for National Commissions' websites and standard screens were produced, in consultation with the Bureau of Public Information. Common grounds between National Commissions' and UNESCO's sites were discussed. The software was considered a good opportunity for National Commissions to strengthen their advocacy skills and actively participate in the execution of the Organization's communication strategy.
The Division of Information Systems and Telecommunications proceeded then to develop the technical and functional aspects of a software that would be simple to use. The aim was to create an efficient system, which could evolve in time and be adjusted to meet new needs. In 2003, the software was tested by a sample group of 18 National Commissions.
In 2004, the Section for National Commissions carried out a survey on the software, in order to collect those National Commissions' opinions on its user-friendliness and usefulness. It showed Commissions were very satisfied with the Master Website, given that the software answered to their needs in website matters and was free of charge. The survey also proved that there were no technical problems and that the software could be launched to all 192 National Commissions.
National Commissions also invited UNESCO to provide them with advice on site creation, such as type of content, links, choice of pictures, etc. The Bureau of Public Information provided this support, to be found in this pack, and gave Commissions access to a Pocket Photobank.
The Master Website is the result of thorough teamwork, made up of five stages:
- Analysis and Conception
- Development of the software Master Website for the National Commissions
- Test and Evaluation of the software by National Commissions
- Improvement of the software
- Production and Distribution of the Pack "Create and Maintain a Website"
We hope you will enjoy both the software and the Pack.
Mirta E. Lourenço
Section for National Commissions
Division of Relations with National Commissions and New Partnerships
Sector for External Relations and Cooperation